Cancellation

Revocation policy for consumers for a contract for multiple goods ordered by the consumer as part of a single order and delivered separately

Cancellation Policy

A consumer is any natural person who enters into a legal transaction for purposes that cannot be predominantly attributed to their commercial or independent professional activity.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, have taken possession of the last goods. To exercise your right of withdrawal, you must inform us, Expovero GmbH, Hans Böckler Strasse 20, 47877 Willich, E-mail: catering@expovero.com, of your decision to withdraw from this contract by means of a clear statement. You can use the enclosed sample withdrawal form for this purpose, but it is not mandatory. To comply with the withdrawal period, it is sufficient send your communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you revoke this contract, we shall repay you all payments that we have received from you, including the cost of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which the notification of your revocation of this contract was received by us. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date. You shall return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.

You bear the direct costs of returning the goods.

You shall only be liable for any diminished value of the goods if this diminished value is due to handling of the goods that was not necessary for testing their condition, properties, and functionality.

Sample Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

An

Expovero LLC
Hans Böckler Street 20, 47877 Willich
E-Mail: catering@expovero.com

Hereby, I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

– Ordered on (*) / Received on (*)

– Name of the consumer

– Consumer's address

– Consumer's signature (for paper notification only)

Date

—————————————

(*) Delete as applicable.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts

for the supply of goods which are not prefabricated and which are manufactured on the basis of an individual choice or decision by the consumer or which are clearly tailored to the personal needs of the consumer;

for the delivery of goods which are liable to rapid deterioration or are likely to expire rapidly;

for the supply of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can only be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on market fluctuations over which the entrepreneur has no control;

for the delivery of newspapers, magazines, or periodicals, with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

for the delivery of sealed goods which are not suitable for return for health protection or hygiene reasons if their seal was removed after delivery;

for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;

for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

Cancellation policy for consumers regarding a contract for multiple goods ordered together but delivered separately.

Cancellation policy

A consumer is any natural person who enters into a legal transaction for purposes which can be attributed neither to their trade nor to their independent professional activity.

Right of Withdrawal

You have the right to cancel this contract within fourteen days without providing any reason. The cancellation period is fourteen days from the date on which you or a third party designated by you, who is not the carrier, has taken possession of the last item. To exercise your right to cancel, you must clearly inform us (expovero GmbH, Hans Böckler Strasse 20, 47877 Willich, catering@expovero.com) of your decision to cancel this contract through a definitive statement (e.g., a letter sent by mail or an email). You may use the attached sample cancellation form, but this is not required. To meet the cancellation deadline, it is sufficient to send your notification of exercising the right to cancel before the cancellation period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You will directly bear the costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties, and functionality.

Sample Withdrawal Form

(If you wish to cancel the contract, please complete this form and return it to us.).

To

expovero GmbH, Hans Böckler Strasse 20, 47877 Willich, catering@expovero.com

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Consumer address(es)

– Consumer signature(s) (for paper notifications only)

– Date

————-

(*) Delete as appropriate.

Exclusion or premature termination of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded; for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence; for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal shall expire prematurely in the case of contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery; for the delivery of audio or video recordings or software in a sealed package if the seal has been removed after delivery.